Developing Professional Practice in HR Essay Example | Topics and Well Written Essays - 2750 words - 2

Developing Professional Practice in HR - Essay Example are the qualities that facilitate successful performance of HR professionals and that give an organisation the ability to compete effectively in a highly competitive business world. The objective of this small-scale piece of research is to find out the specific HR competencies that actual service organisations, specifically those in the hospitality industry, value most. The researcher interviewed several HR personnel from three service organisations: a hotel, a restaurant, and transportation. Majority of the HR personnel interviewed believe that HR professionals should have personal integrity. Most of them named good interpersonal skills and personal communication as the most important HR competencies. HR professionals have to learn the skill of building a relationship that is based on trust. Trust consequently builds motivation and personal integrity. HR professionals have a good chance of taking part in their organisations’ strategic planning activity if they are able to build trust. Nevertheless, most of the HR personnel interviewed ranked competency in strategic performance the lowest. This possibly implies that HR professionals in these service organisations are incapable in terms of strategic decision-making and management of organisational culture. This finding is very important because HR professionals must be capable of determining, building, and integrating organisational cultures that contribute to the successful implementation of business strategies and competitive strategies. Moreover, if HR professionals do not have the ability to effectively manage or cope with change, they would have difficulties dealing or communicating with important people to guarantee prompt decision-making and appropriate resource allocation. HR professionals should acquire the necessary qualities of an effective strategic business expert. Most scholars believe that HR professionals should first aspire to become a strategic business expert then eventually progress to key